Just days after Microsoft’s Bing AI chatbot went awry multiple times, leaving chat participants insulted, lied to, and emotionally manipulated, the company has started to implement conversation limits to the AI in an effort to prevent future occurrences.
According to an announcement on the Bing blog, Bing chats will now be capped at 50 questions per day and five per session. The aim is to help ensure that both users looking for assistance with an inquiry, and the AI will be able to remain focused and efficient with conversations. Microsoft mentioned that their data showed most questions were answered within 5 turns, and only a small percentage of conversations reached 50 messages or more.
If users reach the five question limit during a single session, they will be prompted by Bing to start a new topic in order to make sure that longer, drawn-out conversations don’t occur. This is to ensure that the model doesn’t get lost and confused during conversations that are longer than necessary.
Chat surprises began appearing earlier this week, and were reported by The New York Times as they experienced a two hour-plus chat session with Bing in which the chatbot said it loved the author and managed to prevent them from sleeping that night. Reports of strange conversations have been popping up frequently since then, leading Microsoft to make the changes to their AI’s conversations.
Although Microsoft is taking major steps to improve the AI’s tone, the validity of the conversation limit has yet to be tested, as the company has said that “as we continue to get feedback, we will explore expanding the caps on chat sessions”. In the meantime, however, it is clear that Microsoft is actively pushing out updates and working daily to make sure the AI can run smoothly.
So, if you’ve ever encountered Bing’s unpredictable conversations, you may want to take a break from the chatbot and check back in soon.
We should all be aware of the ever-evolving bots and AI out there, as they can be unpredictable and sometimes dangerous. As Microsoft continues to strive for the best-case scenario in chatbot conversation, users should take care to ensure that their conversations remain short and direct, while still engaging and meaningful. The conversation limit may be in place, but there are still many uncertainties surrounding the Bing AI. Comment below on your experiences with chat bots, how you handle interactions, and how you think we can ensure chatbot conversation remains engaging, yet respectful.